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Showing posts from March, 2017

REdmi Note 3 - Happy Customer

Dear Bigfix Team, Firstly I highly commend the repair job you have undertaken via job card : ARM-170217/1. You have done what your competitor could not do in Hyderabad. It was a simple LCD replacement job, and I have been running around to get it done in Hyderabad. Greatly appreciate the service and definitely I am going to refer friends and family to avail your services. Only thing is that you should improve your logistics of picking up the device and delivering the device. It surely cannot take 10 or 15 days for end to end delivery. At the same time, please keep your customers informed of the status on a daily basis. I also take this opportunity to commend your coordinator Ms. Priya – she has done an excellent job of keeping me informed ever since she took over the case. Keep it up! I wish I could share the un-boxing video (after I received the phone back) but it is 580MB. Regards Viswanath --- Thanks Mr. Viswanath for Your support

Bigfix Customer Care APP

Please use our Android App to avail the following services ·   Register and Create a gadget bank and add devices like ·   Mobile Phones ·   Tablets ·   Laptops ·   Desktops ·   Others ·   Trigger an order by picking a location in Google Maps ·   Select an engagement method of ·   Walk-In to Care Center ·   Request for On-Site Support ·   Avail Pickup/ Delivery. ·   Select Service type, ·   Repair ·   Buyback ·   Warranty Fulfillment. ·   Track the progress of order ·   Pay for order ·   BigCash ·   Payment Gateway ·   Wallets ·   Get Coupons and Discounts ·   Get Service Notifications ·   Contact Call Centre ·   Rate and Review Service | 7305 575757