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Posted by Umamaheswaran on September 14, 2014

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Weekly roundup of our happy customer :)

Happy #Bigfix

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The Impact of Product Brand Warranty and Insurers' Extended Warranty on Various Categories

Introduction: Warranties play a crucial role in the consumer market, offering assurance and peace of mind to customers while protecting their investments. In this article, we will delve into the significance of product brand warranties and insurers' extended warranties across different categories, including consumer electronics, home entertainment, home appliances, and kitchen appliances. Additionally, we will explore the unique benefits provided by the Bigfix Warranty Suite, consisting of Bigfix Vault, Bigfix 4Biz, and Bigfix Servicer, and how they cater to the needs of all stakeholders involved. 1. Consumer Electronics (Mobile Phones and Laptops): Product brand warranties for consumer electronics are vital as they safeguard against manufacturing defects and ensure seamless customer support during the initial period of ownership. Extended warranties from insurers offer further protection beyond the manufacturer's warranty, covering mechanical and electrical failure

Introducing our Comprehensive Warranty Care Services

Introducing our Comprehensive Warranty Care Services and Contact Center Staffed with Quality Experts! Are you an OEM Brand or Insurance Company in India seeking seamless claim fulfillment and exceptional customer support? Look no further! Bigfix is thrilled to announce our top-notch Warranty Care Services and Contact Center, staffed with quality experts, tailored exclusively for you! What Makes Our Services Stand Out? 1️⃣ Extensive Network: We boast an extensive network across India, ensuring that we can reach your customers wherever they may be located. 2️⃣ Qualified Technicians: Our skilled and certified technicians are equipped to handle a wide range of product issues, providing quick and reliable solutions. 3️⃣ Fast Claim Fulfillment: We understand the importance of timely claim resolution. With Bigfix, your customers' claims are processed efficiently to ensure their satisfaction. 4️⃣ Genuine Parts: Rest assured, we use only genuine OEM parts, guaranteeing the best

AI/ML Algorithms in Bigfix Assure Platform

Artificial Intelligence (AI) and Machine Learning (ML) algorithms have revolutionized the way businesses operate, offering endless possibilities to improve their products and services. The Bigfix Assure Platform is an excellent example of how AI and ML can be leveraged to optimize the performance of a suite of products. The platform comprises apps such as Bigfix Vault , Bigfix Ecom , Bigfix 4Biz , Bigfix Merchant , and Bigfix Servicer , all of which can benefit from the implementation of AI and ML. 1. Dynamic work allocation to servicers based on location and availability in Bigfix Servicer: The platform uses AI algorithms to automatically assign work orders to the most suitable service technicians based on their location and availability. This reduces the time taken to complete repairs, improves the efficiency of the service process, and ultimately enhances the customer experience. 2. Dynamic pricing based on location, categories, and brands in Bigfix Ecom and Bigfix Merc

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