Bigfix Warrantify: Expert Managed Aftersales Support Services for OEMs

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 Bigfix Warrantify: Expert Managed Aftersales Support Services for OEMs

In today’s customer-first era, aftersales is no longer an afterthought—it's a strategic differentiator. Bigfix Warrantify is redefining aftersales support for OEMs by offering expert-managed, tech-enabled, and partner-powered services that deliver an Amazon-like experience for both brands and their end customers.

🚀 End-to-End Aftersales Services for OEMs

At the core of Bigfix Warrantify’s value proposition is an integrated ecosystem designed to simplify, streamline, and supercharge aftersales workflows. Through a combination of software automation, nationwide service networks, and dedicated customer support, we ensure a seamless experience from the moment a claim is initiated to the time it's resolved.

Here’s how we do it:

🧩 Bigfix 4Biz – The Aftersales SaaS Backbone

Bigfix 4Biz is our robust SaaS platform equipped with RESTful APIs, allowing brands to digitally manage:

  • Warranty Claims
  • Product Returns
  • Repair Requests
  • Installation Services

The platform brings real-time visibility, automated workflows, and transparent reporting, enabling OEMs to plug aftersales directly into their D2C operations, mobile apps, or e-commerce portals.

🛠️ Bigfix Servicer – A Nationwide Network of Skilled Technicians

With a verified network of Authorized Service Providers (ASP), General Service Providers (GSP), and Independent Gig Technicians (GIG), Bigfix Servicer ensures service delivery is:

  • Fast
  • Policy-compliant
  • High quality

Every repair order is tracked via our service platform, ensuring that OEMs maintain complete control and visibility while their customers enjoy consistent and timely support.

📞 Big Support – Multilingual Contact Center for 360° Customer Care

Our centralized contact center is staffed with trained agents fluent in multiple Indian languages, operating via Big Support, our custom-built CRM platform. The team handles:

  • Warranty Claim Assistance
  • Service Scheduling
  • Feedback & Escalations

By managing every customer interaction with care and precision, we help OEMs uphold their brand reputation at every customer touchpoint.

📱 Bigfix Vault – Self-Service Portal for the Modern Consumer

Bigfix Vault empowers end-users with complete transparency and control through a mobile-first digital interface that enables:

  • Product Registration
  • Warranty Access
  • Service Tracking
  • Protection Plan Activation

This significantly reduces inbound support calls, enhances satisfaction, and increases post-purchase engagement.

🌐 Why OEMs Choose Bigfix Warrantify

  • ✔ API-First Architecture – Seamless integration with D2C, e-commerce, and CRM systems
  • ✔ Pan-India Fulfillment – 3-tier service partner network for last-mile execution
  • ✔ Tech-Driven Transparency – Central dashboard for OEMs to monitor every aftersales activity
  • ✔ Customer Delight at Scale – High-quality, multilingual customer support with measurable KPIs

💼 Transforming Aftersales into a Growth Channel

Bigfix Warrantify doesn’t just manage aftersales—we transform it into a competitive advantage for brands. With plug-and-play APIs, robust infrastructure, and on-ground execution partners, we help OEMs scale aftersales operations without friction, cost burden, or compromise.

Partner with Bigfix Warrantify. Deliver an aftersales experience your customers will remember—and recommend.

Learn more at: www.warrantify.in
Connect with us: +91 72003 55152

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