We are Bigfix E-Care, premier ecommerce enabled repair center for Gadgets like Mobile Phones, Laptops & Tablets.
We are on the lookout for a Channel Manager, who should be responsible for creating, enabling, maintaining, and expanding the routes to market and indirect sales channels that can be used to grow Bigfix E-Care revenues.
- Manage the Bigfix E-Care channel program, including generating new Pipeline and Quarterly Sales Results with existing resellers while identifying, developing and managing new partners.
- Coordinate all activities and communication between the Channel Partners, Bigfix E-Care corporate, field sales, and Bigfix E-Care Channel teams to meet quarterly expectations against Demand Generation, Partner Management, and Forecasted Sales Results
- Assist in the development and delivery of Sales, Technical, and Process training to ensure Partners and Resellers are well equipped to effectively market, position, and sell Bigfix E-Care products.
- Assist in the creation of Partner Specific Marketing, Demand Generation, and Sales tools
- Coordinate Bigfix E-Care involvement in channel partner promotions and marketing activities to ensure the best possible Bigfix E-Care Market coverage
- Identify customer sales opportunities through the partner channel and work with the field sales organization to help manage the opportunities through the company’s selling and pipeline management process.
- Work with the field sales organization during Territory Management & Planning Reviews to understand the strength of the existing partner presence, identify where partners require additional training, and where there is a requirement for new or additional partners.
- Work with field sales organization to identify and develop channel partner relationships to provide field sales with a solid, productive base of channel support and sales results
- Identify new routes to market to better extend the Bigfix E-Care market presence
Responsibilities:
Bigfix E-Care Channel Management Team Members:
Exceed personal and partner revenue quota goals on a monthly, quarterly, and yearly basis.
Partner Recruiting
- Territory analysis and planning in conjunction with the Bigfix E-Care Sales Leader and Sales Management to determine strengths and weaknesses of the channel presence in the territory.
- Identification of potential channel options in the given region
- Analysis of the potential Partner based on the details in the Partner Connect Qualification Worksheet
- Execution of NDA and appropriate partnering agreements based on level of partnership
- Entry of Partner information into CRMS.
- Completion of the Partner Connect On-Boarding Process
Partner Enablement
- Completion of Initial Sales Training
- Introduction to Local Territory Sales Leader, and organization of initial Face to Face meeting
- Confirmation of the completion of Bigfix E-Care Sales Team “knowledge transfer” session
- Execution and tracking of the Partner Sales Enablement Plan
- Execution and tracking of the Partner Technical Enablement plan
- Enroll Partners in the Partner Webinar and any other periodic Partner Knowledge Transfer session
Partner Engagement
- Coordination of a (minimum) twice monthly partner management call
- Active tracking of the following Partner Metrics
- Number of Active Partner Sales Targets
- Number and Value of Partner Identified/Qualified Sales Opportunities
- Number and Value of Total Active Sales Opportunities
- Partner Opportunity Pipeline by Fiscal Quarter, and Fiscal Year
- Value of Closed Opportunities
- Partner Progress against Annual Goal
- Partner Pipeline per Sales Representative
- Assistance in the coordination of Bigfix E-Care internal resources to provide the necessary help to progress and close active pipeline
Demand Generation
- Active role in Partner’s Customer facing Lead Gen activity –
- E-mail campaigns
- Cold Calling campaigns
- Co-Branded Marketing materials
- Tracking of Partner Target Accounts and Net New Partner Pipeline
- Development of programs necessary to assist partners in demand gen
- Tracking of Leads passed to partners for follow up
Skills:
- Customer Focus: Act in ways that demonstrate customer focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations, and by treating customers with dignity and respect.
- Partner Focus: Act in ways that demonstrate partner focus and satisfaction by building effective relationships with partners, identifying, meeting and exceeding partner expectations, and by treating partners with dignity and respect.
- Partner Pipeline and Territory Management: Manage Partner pipelines and territory, considering each and all accounts collectively; establish accurate plans and forecasts; prioritize efforts; generate short term results while holding a long-term perspective to maximize overall territory viability.
- Effective Communication: Deliver oral and written communications that are impactful and persuasive with their intended audience.
- Industry Knowledge: In-depth knowledge of given industry and relevant marketplace; can speak with authority, e.g., on industry trends, best practices, competitive practices, and regulatory issues.
- Effective Selling: Utilize solutions-oriented, systematic approach to selling, leverage mastery of sales best practices and Bigfix E-Care’s sales methodology, including battleplan strategies.
- Business Acumen: Understand key aspects of business, e.g., business models and competitive positioning; also understand how business operates, including role of structure, systems, and processes; can speak in business language when applying professional expertise.
- Financial Acumen: Use financial analysis to make decisions, evaluate opportunities and choices; know how financial decisions impact business success
Education: Bachelor's degree or global equivalent in an IT, business or sales related field.
Travel: Business travel of approximately 50 percent yearly is expected for this position.
Location: Chennai
Experience Requirements:
5-7 years of Business to Business sales experience, with atleast 3 years in the Computer/ Mobile distribution Industry. Proven results in a partner-oriented sales environment. Understanding of technology, technology innovations, and new technology in large enterprises.
Compensation:
Fixed+variable package, based on experience and skill.
To schedule a interview call +919790946893 or mail hr@bignetwork.in
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